Video customer reviews: reliability & authentication
Video customer reviews have become an essential lever for building a relationship of trust with your customers, reinforcing your brand's credibility and converting your prospects thanks to sincere, visual feedback.
Customer review video
Simplified, efficient collection
With tested4you business, every customer interaction becomes an opportunity to strengthen your e-reputation. Our customer feedback software enables you to collect video feedback smoothly and efficiently, as soon as a purchase is made. Whether via an automated e-mail or a QR code in a parcel, for example, your customers can easily access a branded platform to share their experience.
Authenticated reviews thanks to our triple check
Each review is meticulously checked to guarantee its authenticity and relevance. We use rigorous triple verification: first AI analysis, followed by human moderation, to bring you authenticated and reliable reviews. With geolocation mandatory for venue reviews, and video as visual evidence of the live experience, we ensure that every testimonial reflects a real, on-the-spot experience.
Customer review video
A personalized, secure interface
Tracking and analysis of overall and product scores: get an overview of customer satisfaction with overall and product-specific scores, and an NPS (Net Promoter Score) to measure customer loyalty.
Easy integration on your website: with our customizable widget, easily integrate your video reviews and an AI summary on your site, optimizing the conversion rate of visitors into customers.
AI analysis: data and customer behavior: thanks to our sophisticated AI analysis, leverage key data such as customer behavior, and demographic information to refine your customer understanding. Our algorithms provide you with personalized recommendations and continuous optimization to enhance the customer experience.
Automatic summary: receive an AI-generated summary of strengths and areas for improvement (pain points), automatically generated to help you improve your products and services
+13 pts
NPS score in a few months
+50%
Incremental sales on a product sheet containing customer videos
The benefits of customer reviews on video
1. Enhanced credibility
Video customer reviews add a human dimension to customer feedback, making testimonials more credible and persuasive. Seeing a real customer share their experience builds trust in your brand.
2. Detailed explanation
Video product reviews allow customers to explain in detail how your product has met their needs. This is particularly useful for complex or technical products, where simple text may not be sufficient.
3. Improving customer satisfaction
By allowing your customers to share their experiences via video reviews, you show that you value their opinion. This can not only improve their satisfaction, but also encourage other customers to share their own opinions.
4. Increase in NPS score
The use of NPS (Net Promoter Score) is essential for measuring customer satisfaction and loyalty. NPS quantifies the likelihood of your customers recommending your brand. NPS enriches your analysis by revealing the satisfaction and emotional impact of your products & services. This enables you to optimize your e-reputation management, identify areas for improvement, and strengthen positive relationships with your loyal customers.
5. Efficient notice gathering
Thanks to solutions like our customer feedback software, it's now easier to collect video customer reviews. The customer feedback solution guarantees the quality and authenticity of testimonials.
Integrate video customer reviews into your marketing strategy
tested4you business makes it easy to collect authentic video customer reviews, turning your customers into true brand ambassadors. Thanks to our turnkey technology, your customers can share their experience in the form of UGC (user-generated content) videos, which you can then use on your website, your social networks, or in your marketing campaigns.
These video reviews not only enhance your online reputation, they also create a stronger bond of trust with your customers. By showcasing authentic visual testimonials, you boost customer satisfaction and improve your conversion rates.
Maximize the impact of your customer reviews with authentic video testimonials. Contact us to find out how our solutions can help you create powerful video reviews and turn your customers into true ambassadors for your brand.
Harness the power of video reviews to convince your prospects
tested4you business makes collecting video customer reviews simple and effective. Your customers can record their testimonials directly via a platform dedicated to your colors, and we take care of checking and delivering the videos in high definition, ready for use on all your platforms.
Video reviews don't just provide feedback, they're a strategic tool for boosting sales, improving online visibility and strengthening customer loyalty.